Sunday 20th December 2020 08:45

Smarter Metering Services & Gas Emergency Uk would like to reassure consumers that all COVID 19 protocols remain in place during the newly announced Tier 4 COVID 19 restrictions. We are working closely with all our service providers to ensure we maintain our robust services in a safe and ‘Covid Secure’ manor.

Our emergency response services remain unaffected at this time, routine appointments remain in place and are being reviewed throughout today. Consumers likely to be affected by any changes will be contacted directly.

We will continue to monitor our position, following the advice of the UK Government.  During this review period we will keep this page updated.

Monday 21st December 2020 16:30

We have reviewed our COVID 19 Protocols and have attached them to our website.  Our engineering protocols can be found using the below link:

https://sms.energy/wp-content/uploads/2020/12/MS-C05-COVID-19-Precautions-Homes-and-Site-Work-V1.5.pdf

Smarter Metering Services is committed to the safety of all our staff and consumers, we are reviewing our COVID19 strategy daily and will update this site as and when needed.

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Smarter Metering Services

We provide a full range of services to customers across the UK. These include:

Smart Metering (Gas and Electricity)

Delivering Smart Metering across the UK

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Domestic Policy Exchange

An in-depth understanding of national energy policies

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Reactive & Emergency Works

Committed reactive works and emergency incident response service

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Adversarial Warrant Work

Complete range of adversarial/warrant works

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Industrial & Commercial Metering

High-level industrial and commercial metering

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Industrial & Commercial Gas Connections

Fully managed end-to-end connection service

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Downstream Connections & Sub Metering

Full design, capacity load assessment and installation

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Data Management & Monitoring

Complete data management and monitoring for gas and electricity

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