Sunday 20th December 2020 08:45
Smarter Metering Services & Gas Emergency Uk would like to reassure consumers that all COVID 19 protocols remain in place during the newly announced Tier 4 COVID 19 restrictions. We are working closely with all our service providers to ensure we maintain our robust services in a safe and ‘Covid Secure’ manor.
Our emergency response services remain unaffected at this time, routine appointments remain in place and are being reviewed throughout today. Consumers likely to be affected by any changes will be contacted directly.
We will continue to monitor our position, following the advice of the UK Government. During this review period we will keep this page updated.
Monday 21st December 2020 16:30
We have reviewed our COVID 19 Protocols and have attached them to our website. Our engineering protocols can be found using the below link:
https://sms.energy/wp-content/uploads/2020/12/MS-C05-COVID-19-Precautions-Homes-and-Site-Work-V1.5.pdf
Smarter Metering Services is committed to the safety of all our staff and consumers, we are reviewing our COVID19 strategy daily and will update this site as and when needed.
